MEMBERS BENEFIT

When you join the Hydrogard Legal Services Consumer Protection Service (C.P.S.) the most important thing for you to understand is that we are here to protect you and your family.

With our history steeped in consumer protection, Hydrogard Legal Services are extending our services and are offering help and assistance to households across the UK at a very affordable price, much lower than that of a high street solicitor or lawyer.

We will give you unlimited telephone assistance regarding any dispute that you may have with a supplier, contractor, company or tradesperson and we will spend as much time as is needed to help you resolve any disputes with those businesses. Likewise if you have a dispute with a neighbour, friend or family member we can help you with that through our arbitration and mediation service.

We will make sure you are always being treated fairly and in line with your consumer rights, we will give you help and assistance regarding complaints and refund applications where the company you have purchased from has ceased to trade or not completed the work to a satisfactory level. 

We will keep you fully informed of your legal rights, whether that is regarding Consumer Credit, Contractual disputes or to keep you informed of legislation change that may affect you or your family.

Your protection is only a phone call away and even that's free - we pay for the call.

It's awful when a cold caller knocks at the door, makes lots of false statements regarding the purchase you made, whether that is solar panels or windows, then tells you lies about their company taking over the original suppliers business and then they tell you something is wrong with the product, when very often nothing is wrong.

We will provide you with help and advice relating to any purchase you may be considering making in your home, we will provide a Company background check on the supplier, we will advise you of the risk in dealing with someone who has just knocked on your door and we will advise you of the best way to make purchases that give you the best protection, whether you are purchasing home improvements, cars on PCP finance, or considering an investment, we will give you the information you need to know before committing to a legally binding contract.

We will provide you with purchase protection information, how and when to pay, when you are protected and when you are not and what law covers you.

 As part of our service, we offer our no win no fee claims management. This service is open to all consumers, although our background is in helping consumers who have made purchases for home improvement products and either had the products and services misrepresented to them or been mis-sold to in their home.

We have helped thousands of consumers recover money from organisations like Zenith Staybrite and Clearwin limited who misrepresented themselves, their products and their services when selling windows, doors and conservatories. We have helped consumers who have purchased solar panels, solar batteries and solar inverter products, we have helped consumers with mis-sold pensions, with personal car purchases (PCP) personal car leasing and we have helped hundreds of people who have bought boilers and electrical services.

 If you choose to become a member of the Hydrogard Legal Services Consumer Protection Service (CPS), we will give you one years free access to our digital property log book.

SEE OUR PROPERTY LOG BOOK PAGE FOR MORE INFORMATION.

We will provide you with a FREE copy of our CEO's book "Beware of Scammers - Consumer Protection How to protect yourself". This book explains what to look out for when a cold canvasser calls, whether on the telephone or at your door and explains a lot of the current scams and frauds that are being used against the Consumer.

Hydrogard Legal Services have our own internal solicitor and barrister and we have a network of professional solicitors and barristers who are available to us as part of our business, meaning if we cannot answer the question immediately we know someone who can.